Support
Most questions about the app are answered below. If not, get in touch.
How do I sign in?
There is no password. Enter your email address and we will send you a 6-digit sign-in code. If it doesn't arrive within a few minutes, check your spam folder or request a new one.
Where is my entrance ticket?
Tap the My Ticket button in the middle of the bottom bar. Once your registration is complete, your QR ticket appears there; just scan it at the entrance. If you registered on the exhibition website, sign in with the same email.
Can I use the app without an account?
Yes. Exhibitors, the floor plan, programme and speakers are available as a guest. The ticket, My Bag and meetings require sign-in.
How do I find a stand?
Tap Go to stand on a company page. The floor plan shows the shortest route and estimated walking time; you can change the starting point.
What happens when I scan a stand QR code?
The company's business card and documents are added to My Bag. The first time, you are asked whether to share your details with that company; you can change this anytime in Settings.
How do I change the language?
Use the language button at the top of the home screen or Profile → Settings. Turkish, English, German, Russian and Azerbaijani are supported.
How do I delete my account?
In the app: Profile → Settings → Delete My Account. If you can't access the app, you can delete it on this page with email verification. Deletion cannot be undone.
Contact
- [email protected]
- Phone
- +90 212 324 00 00
- Address
- Sultan Selim Mah. Akyol Sitesi Çıkmazı Sok. No:6 Artkim Center, Kağıthane / İstanbul